How to combine sustainability, performance and positive customer experiences into last mile delivery

The whole of the retail sector is undergoing a major transformation: Yesterday's practices no longer meet today's demand, and businesses need to quickly find their feet and adapt to new challenges. But these can no longer be met using yesterday's technologies.

If retail brands want to attract and secure the loyalty of their customers with flawless delivery experiences, they need to be able to rely on high- performance technology which is capable of tackling the new challenges posed by deliveries. By proposing a tool that enables control and optimisation of the logistics chain, from the choice of transport partner right up to measuring customer satisfaction, Woop's harmonised Delivery Management System makes it possible to take on this threefold challenge faced by retail businesses: sustainability, performance and enhanced customer experience.